PRIVACY POLICY
IDENFO PRIVACY POLICY
CONTENTS
CLAUSE
1. IMPORTANT INFORMATION AND WHO WE ARE ............................................. 1
2. THE DATA WE COLLECT ABOUT YOU ................................................................. 1
3. HOW IS YOUR PERSONAL DATA COLLECTED? ................................................ 1
4. HOW WE USE YOUR PERSONAL DATA ............................................................... 1
5. DISCLOSURES OF YOUR PERSONAL DATA .........................................................1
6. INTERNATIONAL TRANSFERS.................................................................................. 1
7. DATA SECURITY........................................................................................................... 1
8. DATA RETENTION........................................................................................................ 1
9. YOUR LEGAL RIGHTS.................................................................................................. 1
10. GLOSSARY.................................................................................................................... 1
Introduction
Welcome to Idenfo Limited's privacy policy.
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit and use our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.
1. IMPORTANT INFORMATION AND WHO WE ARE
2. THE DATA WE COLLECT ABOUT YOU
3. HOW IS YOUR PERSONAL DATA COLLECTED?
4. HOW WE USE YOUR PERSONAL DATA
5. DISCLOSURES OF YOUR PERSONAL DATA
6. INTERNATIONAL TRANSFERS
7. DATA SECURITY
8. DATA RETENTION
9. YOUR LEGAL RIGHTS
10. GLOSSARY
1. Important information and who we are
Purpose of this privacy policy
This privacy policy aims to give you information on how we collect and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to use our services.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Controller
Idenfo Limited is the controller and responsible for your personal data (collectively referred to as "Idenfo", "we", "us" or "our" in this privacy policy).
Idenfo is made up of different legal entities. Idenfo Limited is based in the United Kingdom and owns subsidiary companies in UAE (Idenfo Solutions Pvt Ltd), Pakistan (Idenfo Pakistan Pvt Ltd) and Malaysia (Idenfo Malaysia Sdn. Bhd). Additional subsidiaries may be created by Idenfo in the future. This privacy policy is issued on behalf of all the companies in the Idenfo Group so when we mention “Idenfo”,"we", "us" or "our" in this privacy policy, we are referring to all the companies in the Group responsible for processing your data. Idenfo Limited is the controller and responsible for this website.
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
Contact details
If you have any questions or complaints about this privacy policy or our privacy practices, please contact our DPO in the following ways in order to enable us to investigate the matter concerned further:
Full name of legal entity: Idenfo Limited
Email address: info@idenfo.com
Postal address: Bankside 300 Peachman Way, Broadland Business Park, Norwich, Norfolk, United Kingdom, NR7 0LB. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review. This version was last updated in August 2021. Historic versions can be obtained by contacting us
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
• Identity Data includes full name, date of birth gender, nationality and country of residence.
• Contact Data includes billing address, residential address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services), or else will only be able to proceed with reduced functional capability. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
3. How is your personal data collected?
We use different methods to collect data from and about you including through:
• Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you
• apply for our products or services;
• create an account on our website;
• respond to an emailed request from us to provide your details;
• subscribe to our service or publications;
• request marketing to be sent to you;
• Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you
• apply for our products or services;
• create an account on our website;
• respond to an emailed request from us to provide your details;
• subscribe to our service or publications;
• request marketing to be sent to you;
Technical Data from the following products used or parties:
(a) analytics providers such as Google based outside the UK;
The following Open Source licenses apply to our technology stack:
Apache License, Version 2.0
History and License — Python 3.9.5 documentation
MIT License (mit-license.org)
W3C Document License
Red Hat License Agreements
MongoDB Licensing | MongoDB
Redis license and trademark information – Redis
IBM Public License – Wikipedia
Eclipse Public License – Wikipedia
BSD licenses – Wikipedia
• Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Stripe based inside or outside the UK.
• Identity and Contact Data from data brokers or aggregators such as Factiva Ltd or Refinitiv Ltd based outside the UK.
• Identity and Contact Data from publicly available sources including but not limited to the respective jurisdiction’s relevant authorities’ sanction lists (if available), HM Treasury Financial Sanction list, the United Nations Security Council Consolidated List and the US Treasury Office of Foreign Assets Control (OFAC) Sanctions Lists.
4. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
See Glossary section below to find out more about the types of lawful basis that we will rely on to process your personal data.
Generally, we do not rely on consent as a legal basis for processing your personal data. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

